Terms & Conditions

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Purchases

Memberships & Payments

1. Elite & Squad Memberships are charged on a pro-rata basis from the date of purchase until the end of that month. Future Direct Debit payments are scheduled for the 1st of each month for the duration of your membership. Direct Debits can take up to 5 working days to process.

2. If your Direct Debit payment fails, access to classes may be suspended until payment is received. We reserve the right to recover any unpaid amounts and charge reasonable administrative fees for failed payments.

3. If you have booked a Squad Membership for 2 people, both members must register for an account. The primary member will remain responsible for all payments and any breaches of these Terms by the secondary member. Please email circhiit@gmail.com to add the secondary member to your squad.

Cancellations

4. Membership cancellations require a minimum of 30 days’ notice prior to your next billing date. This usually means one final payment will be taken after notice, and your membership will continue until the end of that paid period.

5. All cancellation requests must be submitted by email to circhiit@gmail.com.

6. If you cancel your Direct Debit mandate with less than 30 days’ notice, your membership will end immediately and no further payments will be taken. However, in this case, access to sessions will cease at the end of the period already paid for.

Examples:

• If notice is given on 15th May, your final payment will be taken on 1st June, and your membership will remain active until 30th June.

• If you cancel your Direct Debit before 1st June, your membership will end on 31st May, with no further payments taken.

Bundles & Passes

7. Bundle Packages begin their respective 8/12-week expiry period from the date of purchase.

8. Bundles, passes, and PAYG sessions are non-refundable, non-transferable, and any unused sessions after the expiry date will be forfeited.

Price Updates

9. Membership and session prices may be amended at any time. Members will be given up to 30 days’ notice via email or by publication on our Website.

General Terms & Conditions

These Terms apply between you, the User of this Website (including any sub-domains, unless expressly excluded), and CIRC-HIIT UK Ltd (“we”, “us”, “our”), the owner and operator of this Website.

By using the Website and/or purchasing services, you agree to be bound by these Terms. If you do not agree, you must stop using the Website immediately.

You must be at least 18 years old to use this Website.

Health, Safety & Participation

10. By participating in our classes, training sessions, or using our facilities, you confirm that you are physically fit and capable of engaging in exercise, and you do so entirely at your own risk.

11. You confirm that you have no known medical conditions that prevent safe participation. If in doubt, you should consult your doctor before beginning any exercise programme.

12. CIRC-HIIT UK Ltd, its directors, employees, and contractors accept no liability for any injury, loss, or damage sustained except where caused by our negligence.

13. You are advised to have suitable personal insurance to cover injury, illness, or loss arising from participation in physical activity.

14. We are not responsible for any personal property brought onto our premises.

Right to Refuse Service

15. We reserve the right to refuse entry, suspend, or terminate membership if a member behaves in a way that is unsafe, disruptive, abusive, or detrimental to the wellbeing of other members, staff, or the business.

Refunds

16. All payments (including memberships, bundles, passes, and PAYG sessions) are non-refundable except where required by law.

Intellectual Property & Acceptable Use

17. All content on the Website is the property of CIRC-HIIT UK Ltd or licensed third parties and is protected by intellectual property rights.

18. You may view Website content for personal use only. You must not copy, distribute, or use any content for commercial purposes without our prior written consent.

Website Use & Availability

19. Our Website and services are provided “as is” and “as available”. We make no warranties as to fitness for purpose, accuracy, or availability.

20. We accept no liability for disruptions, errors, or non-availability of the Website.

21. We reserve the right to alter, suspend, or discontinue any part of the Website or services without notice.

Force Majeure

22. We shall not be liable or responsible for any failure or delay in performing our obligations under these Terms caused by an event outside our reasonable control (“Force Majeure Event”).

23. Force Majeure Events include, but are not limited to: acts of God, flood, drought, earthquake, pandemic, epidemic, natural disaster, war, terrorism, civil unrest, industrial action, strikes, lock-outs, fire, failure of utility service, or government restrictions.

24. In such circumstances, we may suspend or modify our services without liability. We will use reasonable endeavours to notify you of the nature and expected duration of the Force Majeure Event.

Limitation of Liability

25. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or for fraud.

26. We will not be liable for:

- losses beyond our reasonable control;

- business losses such as loss of profit, contracts, goodwill, or commercial opportunities;

- loss or corruption of data;

- indirect or consequential losses.

27. All disclaimers and limitations of liability extend to CIRC-HIIT UK Ltd’s directors, employees, and contractors, who shall have the right to rely on and enforce such provisions.

Indemnity

28. You agree to indemnify and hold harmless CIRC-HIIT UK Ltd, its directors, employees, and contractors against any claims, damages, liabilities, and expenses arising out of your breach of these Terms or your participation in our services.

Communication

29. By registering with us, you agree that we may contact you via the email address and/or phone number provided for membership, bookings, cancellations, and important updates. You are responsible for ensuring your contact details are accurate and kept up to date.

Promotions

30. Any promotional offers or discounts are time-limited, non-transferable, and may be withdrawn at any time without notice.

Miscellaneous

31. We may update these Terms from time to time. Updated Terms will apply from the date of publication on our Website.

32. These Terms, together with our Privacy Policy and Cookies Policy, form the entire agreement between us.

33. You may not transfer your rights under these Terms. We may transfer our rights where your rights will not be affected.

34. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in effect.

35. No waiver of any right shall be deemed a waiver of any other right or remedy.

Governing Law

36. These Terms are governed by and interpreted according to the laws of England and Wales.

37. All disputes (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts of England and Wales.